We had a great experience at Colonial. We went in knowing what we wanted, and Jody (sales), Mike (GM), and Janet (finance) made the transaction easy. Jody ensured we understood the vehicle and invited us back at any time if we have questions. We would definitely work with this business again.

The Warranty Forever is a Scam. I was told I could use my Local GMC dealer for oil changes as long as it was on record. Later I was refused Warranty Coverage bwcause of it. BUYER BEWARE HERE. On top of it all, The New Products are not quality. I will never Return here for another purchase. Avoid Colonoal Motor all together. I Bought a Toyota Years ago from their Toyota Stealership. they sold me a " bumper to bumper" "Toyota Care " package that WOULD COVER NOTHING. I had a seat with the airbag go bad. They ... Read More

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Google - Oct 23, 2026

The Warranty Forever is a Scam. I was told I could use my Local GMC dealer for oil changes as long as it was on record. Later I was refused Warranty Coverage bwcause of it. BUYER BEWARE HERE. On top of it all, The New Products are not quality. I will never Return here for another purchase. Avoid Colonoal Motor all together. I Bought a Toyota Years ago from their Toyota Stealership. they sold me a " bumper to bumper" "Toyota Care " package that WOULD COVER NOTHING. I had a seat with the airbag go bad. They did not care and gave me the run around. Its not even owned or affiated with toyota. Its Choice Warranty. Garbage.

Ken and Tom were a huge help with my State inspection for my vehicle, I highly recommend them to anyone who visits Colonial Mitsubishi.

Shitty tires had to buy new tires after four months. I've bought three vehicles and there will not be a fourth. I have six daughters and they will not be shopping here either

Chris and everyone else at Colonial were super helpful, and made my car buying experience a quick and very positive one. Im happy to be a part of the colonial family, and look forward to more business in the future with them.

I bought a 2023 subaru ascent from Colonial 50 days ago. I had some issues that I wasn't happy with. The owner reached out to me himself and fixed my issues.

Well pleased with experience. People were exceptional, service was great. One of the easiest oil change ever.I was disappointed with pick up delivery was not available. Nor the car wash was not working. Sometimes things just don't work as planned. Still was a good job.

Had a great experience buying my car, My sales person, Emily went above and beyond to make sure I was happy with my purchase! Everyone at the dealership was super nice and I couldn’t ask for a better experience. I was explained everything when I left about the vehicle purchased. I left really feeling Great about my purchase and definitely want to purchase any future cars at this place. if you’re looking for a car, this is a place to come!

Everyone at Colonial was very friendly and service was excellent

We just purchased a used SUV from Colonial. Jody was exceptional! She answered all my questions and was extremely helpful and patient with helping me understand all the technology that I'm not familiar with! We wanted to purchase a vehicle from Colonial because they do so much for our community!!! They support our town, so we wanted to support them. So glad we did!

Great place and service! Chris Frank, our salesman, had scratches fixed on the Nissan we bought without us even having to request it. What a wonderful surprise when we picked up the Altima! He and his manager also stayed overtime to help us. Great people!

I will only purchase my car at Colonial Cadillac!! The process is so easy with Jodi, saleswoman and the paperwork process. AND the service department is on top of the car's needs with such pleasant communication and expert knowledge. Colonial Motor Mart is phenomenal and THE BEST!!!!!

Very happy with my Colonial experience. Chad was super responsive and very easy to work with. I cannot recommend Colonial enough for anyone looking for a new or used vehicle.

I purchased a used Palisade a little over two years ago from Colonial (mind you the first stop I had to make was the gas station because they sold it to me with 13 miles until empty). I should have done my research because it was way overpriced which was the start of my troubles. Had a nice chunk of negative equity due to a lot of driving and putting miles on. Returned to Colonial just last week in the hopes they could help me since I was a returning customer but that didn't matter. Once they learned I had ... Read More

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Google - Aug 4, 2026

I purchased a used Palisade a little over two years ago from Colonial (mind you the first stop I had to make was the gas station because they sold it to me with 13 miles until empty). I should have done my research because it was way overpriced which was the start of my troubles. Had a nice chunk of negative equity due to a lot of driving and putting miles on. Returned to Colonial just last week in the hopes they could help me since I was a returning customer but that didn't matter. Once they learned I had the amount of negative equity and they wouldn't be profiting from me that was the end of the discussion. They did absolutely nothing to help me or give me any guidance. I will never buy from Colonial again. Please do your research and take your time before buying-lots of other dealerships out there that are willing to help people-Colonial just isn't one.

We had an outstanding experience purchasing our new GMC Yukon Denali from Colonial! From the moment we walked in, everyone made us feel welcome and appreciated. Our salesman, Chris, was knowledgeable, patient, and never made us feel pressured. He took the time to answer all of our questions and made sure we were comfortable every step of the way. Shawn, the manager, was equally wonderful to work with. He was fair, professional, and helped make the entire buying process smooth and enjoyable. We really wanted to purchase locally so we would have a dealership close by for future service and ... Read More

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Google - Jul 20, 2026

We had an outstanding experience purchasing our new GMC Yukon Denali from Colonial! From the moment we walked in, everyone made us feel welcome and appreciated. Our salesman, Chris, was knowledgeable, patient, and never made us feel pressured. He took the time to answer all of our questions and made sure we were comfortable every step of the way. Shawn, the manager, was equally wonderful to work with. He was fair, professional, and helped make the entire buying process smooth and enjoyable. We really wanted to purchase locally so we would have a dealership close by for future service and maintenance, and we’re so glad we chose Colonial. They gave us a fair deal, treated us with respect, and made the entire experience stress-free from start to finish. If you’re looking for a dealership that truly values its customers, we highly recommend Colonial. We love our new Yukon Denali and couldn’t be happier with our decision to buy here. Thank you, Chris, Shawn, and the entire Colonial team for making this such a great experience!

Great experience. Everyone was very friendly and helpful.

Had my car in this morning for service. Great people, great service, good coffee and they even washed my car! Thank you!

I recently purchased a Cadillac XT5 from Colonial Motor Mart.. It was a very easy experience, negotiating the purchase price with the sales person and sales manager. Everyone was professional, knowledgeable, and personable. All my questions were answered. They were very accommodating. If you’re looking for a new or used car, I would highly recommend Colonial Motor Mart in Indiana, PA.

I recently visited this dealership looking at a used Mazda. My salesperson was Jody Cary. She went way above and beyond to make me a deal I couldn't refuse. She went as far as talking the salesmanager Shawn into ordering me the charging cord for my hybrid. I traveled an hour from Murrysville Pa to look at this car and Jody and Shawn were well worth the trip. They were great to work with. I would definitely go back and purchase another car here. They are even fixing some of the paint issues!

Great experience at Colonial Mazda my Saleswoman Ameila was very kind, thorough and willing to work with me. Would go there again!

These guys are awesome. Shon and Tim and the team At colonial toyota are the best. Honesty And integrity. I am so glad and proud to bought my new vehicle there.

We had the most amazing experience purchasing our new car. Jody was the most caring knowledgeable and patient salesperson I have ever dealt with. She was extremely helpful throughout the entire process. Highly recommend purchasing your next vehicle from here and also highly recommend asking for Jody. 10 out of 10 recommendation.

Friendly people with a great deal and a great warranty. They went the extra mile for me. Very pleased!

Always a Great Staff and gets it done at my convivence.

Victoria was so nice! It was a long day and she kept me entertained and was so helpful throught the whole process

Customer service was excellent. Emilia Gourley was a fantastic saleswoman. Knowledgeable, helpful,friendly.

Had a great smooth experience buying my first car at Colonial. My Salesman Luke, Janet, and Carrie were all great to deal with. Had a couple issues throughout the buy but Colonial got them squared away in a fast and fair manner. Would recommend for any first time buyers.

It's was a great experience. My sales rep Victoria was awesome!

Great car buying experience! Luke, Sean, Mike and Carrie were all awesome!

Easy car buying experience. No tricks,no games just fair price and no pressures. Our sales consultant was great,ansewerd all questions.Impressed by her car knowledge. Emelia even took our picture with new car. Love our new purchase.

Jody and Janet from fiance went above and beyond to help get me into the car I was looking at! There were hoops we had to jump but they never once gave up! They gave constant updates and what information was needed to complete the transaction! I would recommend Jody to anyone in the market to buy a new car! She is truly the most caring and best at what she does because she has the desire to truly help not just sell you a car!

Wonderful and personable! Emilia was great and I highly recommend working with her!!

Jody was fantastic to deal with!

We had a great experience. Our sales consultant Emilia, was very knowledgeable and made buying a new car very easy. We got the car we wanted at the payment we wanted!

Our family had a great experience at Colonial Motor Mart with the help of Chris Frank. I told him what I was looking for and my price range. He helped find us the perfect vehicle and Michael and Shawn worked their magic with the numbers. If you're looking for a Salesperson who will listen and not push you into what "they think you need", look no further than this dealership. Very happy with our new to us Nissan Rogue.

Excellent price and service!

My husband and I just purchased a vehicle on Wednesday and we had a wonderful lady Victoria help me get my car. My husband has his truck and I had a car given to me years ago. But I needed a car that was more reliable and this was a step towards my dream car. I can say I absolutely love my 2021 GMC Acadia AT4. It did have a few hiccups but everytime I called they had me bring it in immediately and it was fixed. I have to take to get serviced Wednesday but I am so thankful that ... Read More

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Google - Apr 4, 2026

My husband and I just purchased a vehicle on Wednesday and we had a wonderful lady Victoria help me get my car. My husband has his truck and I had a car given to me years ago. But I needed a car that was more reliable and this was a step towards my dream car. I can say I absolutely love my 2021 GMC Acadia AT4. It did have a few hiccups but everytime I called they had me bring it in immediately and it was fixed. I have to take to get serviced Wednesday but I am so thankful that we found the perfect car for me and my little guy and our teens. I know this car will get me safely where I need to be without fearing of breaking down. Ultimately what sold me on the car was the great price, low miles, the ceramic coat to protect my car outside and inside and the full warranty including the electronic parts. So a huge thank you to Victoria, Janice, Mike, Shawn, and the service department. You all have made us feel very welcomed with buying our first car from you all and we will be back again to get our next car.

I have purchased multiple vehicles through the internet and this is the worst dealer experience that I have encountered. My initial phone call was routed to an inexperienced sales associate that took my credit card deposit and had me send personal information to his gmail account to complete the bill of sale. As it turned out, the vehicle had been offered to multiple other customers without notifying any of the prospects. In the end, an agreement was not an agreement. This is not the proper way to run a business.

Jody Cary is absolutely wonderful and amazing. She helped me so very much!!!

Extremely Friendly and knowledgeable personnel at the dealership who made it a point to give me a great experience. The sales rep, Chris, spent more than enough time to make sure that I had a basic understanding of the new features in the Cadillac as well as with Apple Car Play. I was very appreciative of his concern for my learning curve.

Jody is absolutely amazing. She doesn't suger coat. She didnt try and bully or pressure. She was so much fun to work with. I will send anyone her way to get a car.

Overall I had a great experience! Jody helped me find a car to fit all my needs and then some. When one of my key fabs didn’t work right they were quick to fix and ensure I would have two working ones. Highly recommend!

I was shopping to down size to a smaller pickup. I found what I was looking for at colonial. I called them and Emelia answered the phone and helped me thru the process. If you are looking for a new or used vehicle I would highly recommend colonial and ask for Emelia.

I've always had great dealings buying used from here until my last purchase of a 2022 silverado 1500 its been in the shop for over 4 weeks now saying it needs a valve body which could take 2 to 4 months why did I even buy it better yet why did they sell it

Sold me a car when I went there looking for a safe reliable vehicle for my newborn to be in. Had the vehicle back in their shop 4 times within the first month. When something simple went wrong, I was told by their service department to take it to a Ford dealership because they can't diagnose my specific car's issue (it was just a battery, 4 months into owning the car). Then they offer a drive terrain warranty and the converter for my transmission went bad (not even 6 months into owning the car) couldnt get through to the service department. ... Read More

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Google - Sep 18, 2025

Sold me a car when I went there looking for a safe reliable vehicle for my newborn to be in. Had the vehicle back in their shop 4 times within the first month. When something simple went wrong, I was told by their service department to take it to a Ford dealership because they can't diagnose my specific car's issue (it was just a battery, 4 months into owning the car). Then they offer a drive terrain warranty and the converter for my transmission went bad (not even 6 months into owning the car) couldnt get through to the service department. Now while having it at the ford dealership, 3 more major issues (along with some minor) have to be repaired for the car to be functional and safe. I am completely disappointed, as I used colonial Toyota for my previous vehicle and they were fantastic.

Ok, one of the reasons I bought a new car was to be able to have it serviced. This place makes it nearly impossible. I work 9-5 Monday through Friday I don’t wanna talk on the phone- however their online service is messed up or they just don’t follow it- so you make an apt online and then get a call telling you it’s not a real apt and they don’t have availability for another 4-6 weeks. Also you will get some one like Tom that will tell you if you don’t like it go ... Read More

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Google - May 31, 2025

Ok, one of the reasons I bought a new car was to be able to have it serviced. This place makes it nearly impossible. I work 9-5 Monday through Friday I don’t wanna talk on the phone- however their online service is messed up or they just don’t follow it- so you make an apt online and then get a call telling you it’s not a real apt and they don’t have availability for another 4-6 weeks. Also you will get some one like Tom that will tell you if you don’t like it go some where else

Awful. Rude. Terrible to work with. Unprofessional. Dishonest. I would not recommend anyone going through this company. You're much better going off of Facebook marketplace than financing a car through them.

Evidently they don't really stand behind the work they do! Tell me I must need new break liners (?)...or maybe new breaks! They were supposedly new when I bought my (used) vehicle! That really doesn't impress me!

If I can leave half of a star I would fr they turned out to be complete garbage never buying a car from here again .. very disrespectful an very poor service

Scheduled online to get my car looked at Friday they called and left message to call back called back spoke with Tom that said I can still bring in Monday to get car diagnosed show up to tell me that online overbooked and I’m not even on the schedule then asked if I wanted to make another appointment no thank you I will go somewhere else

We have had out jeep for 3 yrs, bout the extended warranty, the "colonial lifetime warrenty" have made our payments on time monthly, vehicle started overheating, brought to the dealership 5 times now, service department put multiple thermostats in keeps over heating, last time bringing it after service center says to run it even though over heating till they can schedule, now service center says warranties will not cover because continued driving while over heated, 8 THOUSAND dollars they want...... hahha have an attorney filling a lawsuit As we speak, DO NOT BUY A VEHICLE FROM THEM

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I just purchased a car a few months back. I REGRET this purchase. The finance department is a mess. They messed the loan up and no one will answer my calls. The front desk woman hung up and isn't picking up an calls. This place is a joke. DONT BUY FROM THEM.

From the day my vehicle was purchased, I have had nothing but an unpleasant experience with Colonial. When I was sold the car I was not walked through on how anything worked, they forgot to collect my payoff on my trade-in, and scheduling service is a nightmare. I will be getting all service and do all future purchasing through #1 Cochran.

From the day my vehicle was purchased, I have had nothing but an unpleasant experience with Colonial. When I was sold the car I was not walked through on how anything worked, they forgot to collect my payoff on my trade-in, and scheduling service is a nightmare. I will be getting all service and do all future purchasing through #1 Cochran.

From the day my vehicle was purchased, I have had nothing but an unpleasant experience with Colonial. When I was sold the car I was not walked through on how anything worked, they forgot to collect my payoff on my trade-in, and scheduling service is a nightmare. I will be getting all service and do all future purchasing through #1 Cochran.

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Put a deposit down with the assurance we would get it back. We decided to go with another vehicle closer to home for servicing snd they are refusing to refund our deposit. In fact they wont even return our phone calls. Be careful when dealing with this company

The place is a scam. We agreed on a price of a car and went through the hassle of securing a loan and getting insurance. Drove 4 hours one way to pick up the car just to find out that the price was changed. The sales guy claimed that we misheard him when we specifically confirmed the price multiple times. Wasted a whole day for nothing. I would advise people to stay away from this dealer because they do not operate in good faith.

This place is a clown show! Staff is flat out rude. We had an agreement on a price for a car. Repeatedly the price to Mike multiple times he said great. Wouldn’t take a deposit because we were not financing with them (rate too high). DROVE 4 HOURS! Came in with the funds and the price of the car magically went up. These guys do business in bad faith. We tried to reason with them and at the end of it all they said car is no longer for sale to us. Told them we’d leave a negative reviews ... Read More

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Google - Apr 9, 2024

This place is a clown show! Staff is flat out rude. We had an agreement on a price for a car. Repeatedly the price to Mike multiple times he said great. Wouldn’t take a deposit because we were not financing with them (rate too high). DROVE 4 HOURS! Came in with the funds and the price of the car magically went up. These guys do business in bad faith. We tried to reason with them and at the end of it all they said car is no longer for sale to us. Told them we’d leave a negative reviews and he said I don’t care. If I could give 0 stars I would.

The worst dealer in the USA, liars, we agreed on one price, when we drove 250 miles to pick up the car, we were told that the price was different, when we started arguing over the price they spoke rudely and vilely, in the end they simply said that the car was not for sale I don't recommend messing with these people.

My recent experience with Colonial Motor Mart was beyond disappointing. After driving for over 15 hours, my expectations were high, only to be met with deceit and subpar customer service. Initially, we were quoted one price for the service we needed, but upon arrival, the staff conveniently claimed another. It was evident that they had misled us, leaving us feeling frustrated and misled. This deceptive tactic reflects poorly on the integrity of Colonial Motor Mart. Furthermore, the lack of professionalism and empathy from the customer service team was appalling. Instead of addressing our concerns, they dismissed them with indifference, showing a ... Read More

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Google - Apr 9, 2024

My recent experience with Colonial Motor Mart was beyond disappointing. After driving for over 15 hours, my expectations were high, only to be met with deceit and subpar customer service. Initially, we were quoted one price for the service we needed, but upon arrival, the staff conveniently claimed another. It was evident that they had misled us, leaving us feeling frustrated and misled. This deceptive tactic reflects poorly on the integrity of Colonial Motor Mart. Furthermore, the lack of professionalism and empathy from the customer service team was appalling. Instead of addressing our concerns, they dismissed them with indifference, showing a blatant disregard for customer satisfaction. As someone who values honesty and quality service, I cannot in good conscience recommend Colonial Motor Mart to anyone. It's disheartening to see a business prioritize profit over integrity and customer experience. Save yourself the trouble and seek service elsewhere.

Terrible communication, changed prices all the time, late to respond, promise one thing then change to another, lie and just terrible place

If I could give them no stars I would. That being said, I took my Mitsubishi to their service department, I was told that nothing was covered under the cars warranty due to the fact that someone tried to steal the catalytic converter, which did not happen while I owned it. The 02 sensor was replaced with a aftermarket sensor, again not by me. They said if I replace it with a OEM sensor that everything will be covered if there are any further issues with it. I paid to have it replaced,, $700.00 was the cost. So a few months later ... Read More

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Google - Mar 30, 2024

If I could give them no stars I would. That being said, I took my Mitsubishi to their service department, I was told that nothing was covered under the cars warranty due to the fact that someone tried to steal the catalytic converter, which did not happen while I owned it. The 02 sensor was replaced with a aftermarket sensor, again not by me. They said if I replace it with a OEM sensor that everything will be covered if there are any further issues with it. I paid to have it replaced,, $700.00 was the cost. So a few months later guess what the 02 sensor needed to be replaced again. In the mean time we moved to another state, the closest dealer is 1.5 hrs away, I made an appointment for the soonest date possible, I told them that Colonial had replaced the 02 sensor, and told them everything that Colonial had told me . They then lifted the car and came to show me the sensor, Colonial service department spliced the wiring on the 02 sensor. That is a big no no. They actually said that Walmart, which changes my oil must have done it, not their service department. WOW really, no one but the dealership has touched the car for anything but oil changes and a new battery.

Because you really don't care customers all you are worried about MONEY!!! It's sad when they see a woman coming in just to look and then pushing them to try to buy a car!! Which I was looking for a suv!!! I will never come back or any of family or friends!!!! Money isn't everything safety is more important!!!

Not a great experience. Would probably not buy another car here.

Purchased a truck from them the day we took it for the test drive two of the four tires needed air . Bought the truck had it for one week those same two tires are leaking air told me they could look at them for a cost of 160 . Really they know when I bought it that there was a problem . Wish they would have stood behind their vehicles. Never will I buy another vehicle from them

Horrible experience trying to get brakes for my vehicle. Over the span of a month I called 4 times to have brakes sent to the auto shop that was fixing my vehicle. The brakes were never sent. I gave my information 3 times to the parts department with no results, even though I was told each time the brakes would be sent out the following Monday. I also spoke to the parts department manager who said he tried to call me to verify where the brakes were to be sent. This was a total lie. I had absolutely no missed calls or ... Read More

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Google - Oct 17, 2023

Horrible experience trying to get brakes for my vehicle. Over the span of a month I called 4 times to have brakes sent to the auto shop that was fixing my vehicle. The brakes were never sent. I gave my information 3 times to the parts department with no results, even though I was told each time the brakes would be sent out the following Monday. I also spoke to the parts department manager who said he tried to call me to verify where the brakes were to be sent. This was a total lie. I had absolutely no missed calls or voicemails from anyone. I also called and left a message with the receptionist saying “it’s getting dangerous to drive my vehicle” with no results. I ended up having to go 2 hrs away to the dealership I bought my vehicle from to get the brakes. I also had to get rotors due to the damage of the bad brakes. Don’t ever go to this dealership for parts!!

Bought a 2020 Explorer with 18k miles on it, two months later have an exhaust leak and leaking brake line! They never even looked at this car before putting it on their lot to sell and do not stand behind the car we bought. This is the first and last car I will ever buy from them.

The opportunities for improvement are numerous in this scenario, the service lady, I do not believe ever attempted to speak with the manager of the dealership and truly explain our situation. The salesman conveniently waited until after we paid in full and picked the vehicle up to even reply to my emails, voicemails, and texts and then stated "yeah, there was nothing that I could have done anyway". The lady whom I did all the paperwork with when purchasing the vehicle never even replied back to my voicemail and emails.....and still hasn't. The pricing at 3 garages ... Read More

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Google - Jul 28, 2023

The opportunities for improvement are numerous in this scenario, the service lady, I do not believe ever attempted to speak with the manager of the dealership and truly explain our situation. The salesman conveniently waited until after we paid in full and picked the vehicle up to even reply to my emails, voicemails, and texts and then stated "yeah, there was nothing that I could have done anyway". The lady whom I did all the paperwork with when purchasing the vehicle never even replied back to my voicemail and emails.....and still hasn't. The pricing at 3 garages I called to see what they would have charged for an alternator for this vehicle ranged from $500-$700....not a thousand dollars. So many things that could have been handled better but it's over now....just thought you should get an honest review. They really give you the gold glove treatment when selling you the vehicle but the after sale service not so much!

Work was done and everything seemed to work well, and Holly is always great and honest, the following review does not apply to her. However, after being jerked around the last several visits, I'm done with them for anything not warranty related. The service manager is just awful, and I can confirm via other professional mechanics that I've been being told work is needed that is not, in fact, needed. I feel more and more like I'm being taken advantage of for my money, and will be going elsewhere for non-warranty things from now on.

would NOT recommend getting service done here. A Pa inspection takes 20-30mins anywhere else but at colonials it took over an HOUR that is just ridiculous. Just do yourself a favor and take it somewhere else!

Easy, fast, and pleasant experience. Salesman Chris Frank was really helpful and professional. No pressure, I will be a repeat customer.

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The sales staff provided a good car buying experience. Happy with the purchase of my new vehicle.

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Horrible!! Our biggest regret is purchasing a brand new vehicle here. Upon purchasing, the vehicle had scratches that were promised to be repaired. Never done. I got recall alerts and called to schedule the appointment. The first appointment was cancelled 2 hours beforehand advising they did not have the parts. The second appointment, I drove there and waited 40 minutes before they came out and told me they actually did not have the parts. Very unprofessional. To schedule the paint repair, we called and left numerous voicemails. Jody Cary then text messaged me and that’s not any way to conduct business. ... Read More

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Google - Feb 7, 2023

Horrible!! Our biggest regret is purchasing a brand new vehicle here. Upon purchasing, the vehicle had scratches that were promised to be repaired. Never done. I got recall alerts and called to schedule the appointment. The first appointment was cancelled 2 hours beforehand advising they did not have the parts. The second appointment, I drove there and waited 40 minutes before they came out and told me they actually did not have the parts. Very unprofessional. To schedule the paint repair, we called and left numerous voicemails. Jody Cary then text messaged me and that’s not any way to conduct business. Please shop elsewhere!

I bought my outlander there brand new because Mitsubishi was supposed to have this excellent warranty. Of course, when buying the car we were told about all the perks. Fast forward to now, my husband calls to ask them what might be going on and explains that I have no headlights and the battery is dying all the time. He told them we changed our lights. She said we needed to bring it in. We took it there for them to say Mitsubishi needs special headlight bulbs from the manufacturer. They did not tell us this over the phone, just ... Read More

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Google - Jan 17, 2023

I bought my outlander there brand new because Mitsubishi was supposed to have this excellent warranty. Of course, when buying the car we were told about all the perks. Fast forward to now, my husband calls to ask them what might be going on and explains that I have no headlights and the battery is dying all the time. He told them we changed our lights. She said we needed to bring it in. We took it there for them to say Mitsubishi needs special headlight bulbs from the manufacturer. They did not tell us this over the phone, just charged us a $200 diagnostic fee. After when my husband asked about the battery, they told him they didn’t know it was doing that and hadn’t checked the battery. So, 7 hours and $500 later, I can go pick up my car. I really wish they would have told me these things over the phone so I could have saved myself a 1.5 hour trip, a full day, and a headache and change the parts on my own 🙄

Service after the sale is a negative here. Service is fine for basic maintenance. Service for Major Mechanical Repair particularly Transmission and driveline has not been Satisfactory. I will not purchase here EVER again. The Vehicle is Under Extended Warranty. The problem persist, but We keep receiving the report that the Vehicle is operating normally. It does not function as it previously did before Service. The fuel Economy has dropped. The Transmission no longer shifts into the highest ratio. The engine rpm is considerably and consistently higher than it was before Service at highway speeds. I believe speed along with ... Read More

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Google - Oct 19, 2022

Service after the sale is a negative here. Service is fine for basic maintenance. Service for Major Mechanical Repair particularly Transmission and driveline has not been Satisfactory. I will not purchase here EVER again. The Vehicle is Under Extended Warranty. The problem persist, but We keep receiving the report that the Vehicle is operating normally. It does not function as it previously did before Service. The fuel Economy has dropped. The Transmission no longer shifts into the highest ratio. The engine rpm is considerably and consistently higher than it was before Service at highway speeds. I believe speed along with Transmission gear and the final drive ratio through simple mathematics tells us what the engine RPM should be in 6th gear with converter lockup engaged and the system functioning normally. So to say it is functioning normally does not compute. And they lost my locking lug nut removal key. I called and asked. They did not care. Offered no resolution.

Easy to deal with, friendly staff, fair pricing and many brands to choose from. Bought there before and didn't regret it. Return customer. Can't beat their lifetime warranty.

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Colonial Motor Mart staff is friendly and knowledgeable. Brandon, sales rep, was super nice in helping me with negotiation and with information on my new car.

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DO NOT GO HERE!!!!!!!!

Had a question on my gmc called and talked to Kim hall in service she answered all of my questions

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Unfortunately i have to write a not so good review. i really did like going there. i use to drive an hour to just get my oil done there but now i must find a different dealer that i can trust that for one sticks to what they say and wont sale me a bad used car and wont stand behind the car in the first place. lets start with my son went here to buy his 1st car he saved his money up for and it is not like it was just a small tiny bit it was a ... Read More

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Google - Mar 23, 2021

Unfortunately i have to write a not so good review. i really did like going there. i use to drive an hour to just get my oil done there but now i must find a different dealer that i can trust that for one sticks to what they say and wont sale me a bad used car and wont stand behind the car in the first place. lets start with my son went here to buy his 1st car he saved his money up for and it is not like it was just a small tiny bit it was a reasonable amount 8k. well we went there they showed us a cruze they had online but it was also getting work done to it (hind site should of walked then) they had the motor torn apart fixing the at that time they said was something to do with water or timing but they said we are fixing everything and it will be running great before you buy it. so we wait till it was done that we can wait and they seemed trust worthy. when we came back the car seemed to be ok and we said ok we will buy it and yes we did buy it as is(another mistake) but the moment we drove it home and the next morning he drove it to work it overheated. now at first they stepped up to the plate and started to handle things properly that's why i didn't push them to just take the car back that i should of just asked for my money back like my lawyer even said i should of done at first but i am too trusting of a person and want to give people chance to make things right. so the had it for about 3 to 4 weeks even gave us a loaner car. like i said they started off good. found the previous owners put stop leak into it and caused the heads to get clogged that they had to send out to get rebuilt, the head gasket blew out in it, and the radiator got clogged so they had to replace it in order to stop the over heating problem and the antifreeze from leaking into the pistons like they said was happening. right after that was done i went picked up car on the drive home i heard a noise pulled over found they never attached the front cover right under neigh so it fell and got dragged which i ended up having to zip tie up due to it ground off all the screw parts from getting dragged but that's not the worst was when i pulled in and popped the hood was a puddle of oil from a crankshaft bearing gasket they had to replace that leaked and they had to fix the oiler line leading to the turbo that was leaking also when i took it right back up after seeing that and again they had it for a another week or so. and again they did step up and handle it. but this is where it starts to go south. after i get my car this time I'm driving back home i notice it has a lagging issue at certain rpms and i call and talk to tom the manager while I'm driving home he says bring it back so i do the next day they keep it for couple days say they cant find any problems. well then i drive the car home and park it in my drive way and around thanksgiving my wife gets a concussion and is still under medical care for it today so since then the car has been driven 7 times and bam a code pops up for the turbo that i told tom i had a lag issue from the begin and this car has had problems from the start. well at first they wanted to charge me 1400 now they want 540 dollars for something that pretty much they put more miles on this car since (counting taking to them) i bought it then we have and all the problems it has had would cause a turbo to fail especially oiler line and all that antifreeze blowing threw and the overheating but now they wont finish fixing the car and want me to pay for a car we barley drove when I bought a yes as is but the as is was for a properly running car that i have NEVER received yet and they still have yet to give me. I did NOT buy a parts or a project car! So now i have to waste my time and jump threw hoops and push to get my money back threw other means or just fix it myself with a 300 dollar part oh well off to find me a new dealership i can trust about time for my oil to be done I'm my truck.

I would of gave them a 5 star But,I had to stop and get gas on my way home I was told it was full it was not I had to put $30 in it so it wasn’t full. Other then that it was a good experience got my car I wanted.

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I am not happy with colonial there was a salesman there that I was working with I ask him questions and hes never got back to me I think it's very On professional

Won't be going back,no longer a customer!

Great price and even better care! They went above and beyond to make sure I was satisfied with my purchase. Thy even drove the papers to my house to be resigned when they realized they had to contract the lower interest rate for the bank to give it to me! We will definitely be returning customers if we ever need another car they have the sales manager even came out and personally thabked us for our purchase

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Ridiculous - don't use this dealer, not honest with their warranty. Maintained oil changes like I was supposed to and now that my car has died twice (only purchased it a year ago) and I need my warranty, it's not valid because I didn't call for an oil change permission. Seriously - Dishonest!

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Easiest and least stressful car buying experience ever. Negotiations took place over email which was quick and easy since it occurred during the pandemic. Chris Frank was personable and very enjoyable to work with.

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